Clinic Queue System Thailand

AI Queue Optimisation

คิวอัจฉริยะ AI

Machine-learning engine predicts consultation duration per doctor, reorders the queue in real time, and cuts average wait from 45 minutes to under 12 — without additional staff.

Thai TV Display

จอแสดงคิวภาษาไทย

Large-format waiting-room screen with Thai and English display. Animated call-up, current serving number, estimated wait time, and scrolling health announcements.

WhatsApp Call-Up

แจ้งเตือนคิวผ่าน WhatsApp

Patients receive a WhatsApp message the moment they are called — with their queue number, doctor name, room, and a live wait-time link. Works across 77 provinces, no app install required.

Elderly Priority Rules

ผู้สูงอายุก่อน

Automatic priority promotion for patients aged 60+, pregnant patients, and those with disability cards. Rule engine is configurable per clinic — no code changes needed.

Real-Time Wait Times

เวลารอแบบเรียลไทม์

Live wait-time estimates visible at kiosk, on the TV display, and via WhatsApp link. Updated every 30 seconds based on actual consultation pace — never a static average.

Multi-Branch Queuing

ระบบคิวหลายสาขา

Run independent queues per branch, or merge across branches for shared doctor schedules. Centralised analytics compare queue performance across your entire network.

Self-Service Kiosk

คีออสก์บริการตนเอง

Android kiosk at reception prints a thermal queue slip in seconds. Thai National ID card tap (NFC), QR barcode scan, or manual IC entry — patient is in the queue with one touch.

77 Province Coverage

ครอบคลุม 77 จังหวัด

Deployed in clinics from Chiang Rai to Songkhla. Cloud-native — works on any Android tablet or smart TV. No on-premise server. Runs on 4G if fibre is unavailable.

How the Queue Works

วิธีการทำงานของระบบคิว — จากลงทะเบียนถึงพบแพทย์

Patients Wait Anywhere, Not in the Waiting Room

After check-in, patients can leave the clinic — grab food, run an errand, wait in their car. MOVO-X sends a WhatsApp message 2 patients ahead of them, giving enough time to return. Your waiting room empties. Patient satisfaction soars.

• ✓WhatsApp message in Thai + English
• ✓Queue number + estimated return time
• ✓Live wait-time link (no app required)
• ✓2-patient advance warning configurable
• ✓Auto-reminder if patient misses their turn

Elderly & Vulnerable Patient Priority

Thai culture places deep respect on elders (ผู้อาวุโส). MOVO-X automatically promotes patients aged 60+, those using disability cards (บัตรผู้พิการ), and pregnant patients to the front of the queue — configurable per branch, per time slot, with no manual intervention from reception staff.

Clinic Queue System by City

ระบบจัดคิวคลินิกครอบคลุมทุกเมืองทั่วประเทศไทย