Clinic Software Built for Phuket's Medical Tourism Economy
1.5 million tourists arrive in Phuket every month speaking dozens of languages, carrying international insurance, and expecting digital-first healthcare. MOVO-X gives your clinic the tools to serve all of them — without the chaos.
Built for Phuket's Unique Clinical Demands
Standard clinic software wasn't designed for a destination where your next patient might be a Russian influencer, a Chinese family, or a German retiree. MOVO-X was.
Multilingual Interface (EN / ZH / RU / DE)
Patient-facing kiosk and printed receipts auto-switch language based on the patient's nationality. No staff interpretation needed for check-in.
Tourist Insurance Billing
Pre-built billing templates for Allianz Care, AXA Travel, Pacific Cross, and Thai Government Health Scheme. Itemised invoices accepted by international insurers.
PromptPay + Visa / Mastercard
Accept Thai QR PromptPay for locals and Visa/Mastercard for international patients from a single payment terminal integrated into the queue flow.
International Medical Certificate
One-click bilingual medical certificate generation (English + Thai) compliant with Thai Medical Council guidelines and accepted by international airlines.
WhatsApp + LINE Notifications
Queue status and appointment reminders sent via WhatsApp for European guests and LINE for Asian patients — the two dominant messaging apps in Phuket.
Passport & Visa Registration
Tourist patients register by passport scan. The kiosk reads MRZ data, eliminating manual data-entry errors and speeding up check-in to under 45 seconds.
Serving Every Corner of Phuket
From the old town to the west-coast beach resorts — MOVO-X clinics are active across all major Phuket zones.
Also Serving the Andaman Coast
MOVO-X is expanding across Southern Thailand's major clinical hubs.
Frequently Asked Questions
Questions from Phuket clinic owners before going live on MOVO-X.
Can MOVO-X handle tourist patients who don't speak Thai?+
Yes. The kiosk check-in screen detects the preferred language and presents forms in English, Chinese (Simplified/Traditional), Russian, or German. Staff dashboards remain in Thai or English based on each staff member's preference.
How does MOVO-X handle international insurance claims in Phuket?+
MOVO-X generates itemised invoices in the format required by the major travel insurers serving Phuket (Allianz, AXA, Cigna, Pacific Cross). The invoice is emailed to the patient instantly and stored in their record for follow-up claims.
Does the system support both PromptPay and foreign credit cards?+
Yes. The payment module supports Thai QR PromptPay for residents and Visa/Mastercard for international tourists through integrated payment terminals. Receipts are issued in the patient's currency with THB as the base.
We run a medical tourism clinic — can MOVO-X manage package treatments across multiple visits?+
MOVO-X supports treatment packages with multi-visit tracking, partial payment schedules, and consolidated invoicing — essential for aesthetic, dental, and wellness clinics serving returning medical tourists.
How quickly can a Phuket clinic go live on MOVO-X?+
A typical Phuket clinic is fully operational within 3 working days: Day 1 data import and configuration, Day 2 staff training, Day 3 go-live with on-call support. The kiosk hardware ships from Kuala Lumpur and arrives within 2 business days.
Is MOVO-X compliant with Thailand's PDPA (Personal Data Protection Act)?+
Yes. All patient data is stored with AES-256 encryption, access is role-gated, audit logs are immutable, and data-export requests are fulfilled within the 30-day PDPA window. A Data Processing Agreement is available on request.
Ready to modernise your Phuket clinic?
Book a 20-minute demo over WhatsApp. We'll walk through the full patient journey — from multilingual kiosk check-in to insurance invoice — using your clinic's actual workflow.
💬 Book Demo on WhatsAppResponse within 2 hours · Demo in English or Thai · No commitment