MOVO-X
Loading MOVO-X…
Digital queue management for healthcare is fundamentally different from other industries — it must handle clinical urgency, patient confidentiality, multi-stage journeys, and integration with clinical records. MOVO-X is designed specifically for healthcare, not adapted from retail.
QR-code tokens via mobile or printed tickets at kiosk. Patients leave the waiting area; their phone notifies them when their turn approaches.
Live token status on lobby TV screens and mobile. Patients see their queue position and estimated wait time without approaching the front desk.
Machine learning scores urgency at booking time — urgent cases auto-slotted to priority lanes, routine visits optimally spaced to prevent bottlenecks.
Bidirectional sync with existing Hospital Information Systems. Patient records, specialist slots, and billing codes flow automatically — no double-entry.
Patients route automatically: registration → triage → consultation → pharmacy → billing. Bottleneck detection alerts staff when any stage exceeds SLA.
MOVO-X is purpose-built for multi-hospital tender scopes: appointment scheduling, queue management, patient flow optimisation, HIS integration, kiosk hardware deployment, training, and long-term support — all under one contract.
Healthcare queues must integrate with patient records, handle clinical priority escalation, maintain confidentiality on displays, track multi-stage patient journeys, and comply with healthcare data regulations.
Publicly visible displays show only token numbers, not patient names. Full patient data is visible only to authorised clinical staff on secured internal dashboards, with every access logged.
Yes. Pharmacy has its own independent queue that patients join automatically after consultation (triggered by prescription generation). Pharmacists see a separate dashboard from clinical staff.
Yes. Appointment holders and walk-ins are merged into a single flow using a configurable priority algorithm — ensuring booked patients get near-their-scheduled-time while walk-ins get predictable waits.
Send us your ITT or scope of works. We will return a complete technical proposal — architecture, integration plan, deployment timeline, and commercial breakdown — within 48 hours.