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Specialist clinics face unique queue challenges: complex referral flows, longer consultation durations, follow-up prioritisation, and multi-doctor coordination. MOVO-X's specialist queue management system handles all of these with intelligent priority assignment and real-time transparency.
Per-doctor, per-department slot allocation with priority lanes for follow-up, referral, and emergency cases. Overbooking controls prevent chaos.
Machine learning scores urgency at booking time — urgent cases auto-slotted to priority lanes, routine visits optimally spaced to prevent bottlenecks.
Live token status on lobby TV screens and mobile. Patients see their queue position and estimated wait time without approaching the front desk.
Set targets per department (e.g., A&E < 30 min, OPD < 45 min). Dashboard flags breaches in real time; weekly reports for hospital management.
Bidirectional sync with existing Hospital Information Systems. Patient records, specialist slots, and billing codes flow automatically — no double-entry.
MOVO-X is purpose-built for multi-hospital tender scopes: appointment scheduling, queue management, patient flow optimisation, HIS integration, kiosk hardware deployment, training, and long-term support — all under one contract.
Referral patients are automatically assigned to a priority lane with earlier token numbers. The system enforces a configurable ratio (e.g., 3 referrals per walk-in) to ensure both groups are served.
Yes. Each specialist maintains an independent queue with their own token sequence, displayed simultaneously on shared lobby screens using department-colour coding.
The system detects schedule drift and proactively notifies waiting patients via WhatsApp about revised wait times. Staff can trigger a "catch-up session" mode that tightens slot intervals.
Yes. MOVO-X integrates with referral modules via HL7 FHIR and direct API. Referral data flows in automatically — no manual entry at the specialist clinic reception.
Send us your ITT or scope of works. We will return a complete technical proposal — architecture, integration plan, deployment timeline, and commercial breakdown — within 48 hours.