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Customer service kiosks, returns / exchanges, click-and-collect, and queue management for retail.
Active in Mexico with multi-language support (Español (Spanish) + English), payments in $ MXN, compliant with LFPDPPP – Federal Law on Protection of Personal Data Held by Private Parties, and aligned with Secretaría de Salud / COFEPRIS.
Retail stores still need staff for advisory, fitting, and complex returns — but routine pickup, returns, and gift-card purchase can be self-service. Click-and-collect demand has made kiosk lockers and pickup queues essential.
Click-and-collect pickup with QR scan
Returns and exchanges with auto-credit issue
Gift card purchase and balance check
Loyalty enrolment and tier recognition
In-store inventory check and ordering for items not in stock
Customer service queue with priority for VIP
Full compliance pack including DPA, sub-processor list, security architecture document, penetration-test summary, and ROPA template available under NDA. See our Compliance page for the full per-country matrix.
Tell us about your Mexican retail & department stores operation. We'll send a tailored proposal — hardware, software, integration scope, deployment timeline, total investment — within hours of submission.