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Pet check-in, species-aware triage, vaccination tracking, and contactless waiting room.
Active in Mexico with multi-language support (Español (Spanish) + English), payments in $ MXN, compliant with LFPDPPP – Federal Law on Protection of Personal Data Held by Private Parties, and aligned with Secretaría de Salud / COFEPRIS.
Anxious pets in crowded waiting rooms is a welfare problem. Veterinary clinics need contactless check-in, species-aware triage, and multi-pet household profiles.
Owner registers from the parking lot via QR or kiosk
Multi-pet household profiles with vaccination history
Species-aware triage (emergency vs routine vs grooming)
Microchip lookup for stray and rescue intake
Prescription pickup queue for pharmacy-only visits
Boarding and grooming slot management
Full compliance pack including DPA, sub-processor list, security architecture document, penetration-test summary, and ROPA template available under NDA. See our Compliance page for the full per-country matrix.
The bottleneck for veterinary & animal hospitals in Mexico is rarely the doctor — it is the front desk and the waiting room. Paper forms, re-keyed details and shout-the-name queues create crowding, complaints and walk-outs at peak hours. A MOVO-X self-service kiosk removes that: patients register themselves in about 90 seconds and are placed straight into the correct queue.
In day-to-day use, a patient arriving at a Mexico clinic taps their ID or scans a code, confirms their details on screen in their own language, and takes a queue number routed to the right doctor. They then wait wherever they like and are called by WhatsApp — the waiting room stops being a holding pen, and the counter stops being a chokepoint.
The kiosk is the front door to a full clinic operating system. For veterinary & animal hospitals in Mexico, that means one platform for registration, queue, appointments, records, prescriptions, payment, messaging and analytics — instead of a drawer of disconnected tools. It runs on kiosk hardware or a tablet, works in the local language and English, keeps working offline and syncs when the connection returns, and sits alongside the software you already use rather than replacing everything at once.
Clinics adopting this typically see eliminate stress-induced incidents in waiting room, cut check-in time from 8 minutes to 90 seconds, vaccination compliance up 35% with reminders, owner-portal opt-in rate above 60%.
The approach is proven in live clinical use: Klinik Muhibbah in Pasir Gudang, Johor runs its entire patient flow on MOVO-X and has digitised more than 27,000 patients — MyKad tap-to-register at the kiosk, per-doctor queues, WhatsApp call-up and teleconsultation. That is the same platform offered to veterinary & animal hospitals in Mexico, and a Mexico clinic can go live within about a week, with a monitored first day.
Tell us about your Mexican veterinary & animal hospitals operation. We'll send a tailored proposal — hardware, software, integration scope, deployment timeline, total investment — within hours of submission.