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From signup to live kiosk in 7 days. Every step tracked, every detail covered.
Formalize the partnership and get your account activated.
We collect everything needed to configure your clinic.
Our team builds your clinic profile and configures everything.
Kiosk hardware is tested, loaded, and ready for deployment.
We deliver and install the kiosk at your clinic.
Hands-on training for your entire team.
Your kiosk is live. Patients start checking in.
The 7-day timeline is our standard for single-branch setups. Multi-branch deployments may take 10-14 days depending on logistics. We will always communicate your specific timeline upfront.
A stable WiFi connection with at least 10 Mbps is recommended. The kiosk can also work with a wired Ethernet connection for maximum reliability.
The kiosk has an offline mode that queues check-ins locally. Once connectivity is restored, all data syncs automatically. No patient data is ever lost.
Absolutely. During Day 3 (System Configuration), we work with you to configure the exact check-in flow, fields, departments, and languages your clinic needs.
Yes. Day 6 training is included at no extra cost. We also provide a video training library and printed quick-start guide for your staff.
You get 24-hour response time support via WhatsApp, email, and phone. Critical issues are addressed within 48 hours. Monthly system updates are included.
Join clinics across Malaysia and ASEAN that have modernized their patient experience with MOVO-X.