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Complete training for clinic staff on the MOVO-X AI-Powered Self-Registration Kiosk System
A comprehensive 2-hour program covering all roles and responsibilities.
How the kiosk works and the complete patient flow.
Managing the clinic from the MOVO-X dashboard.
Handling different patient registration situations.
Walk-in: Patient uses kiosk directly, gets next queue number.
Appointment: Patient scans MyKad, system detects appointment, confirms time slot.
Returning: MyKad scan auto-fills all data. Phone number pre-populated.
New: First scan captures details. Patient enters phone number manually once.
MyKad: Tap IC card on NFC reader. All fields auto-filled in under 2 seconds.
Manual: For foreigners or lost IC. Enter name, passport number, phone manually via touchscreen.
Quick fixes for the most common issues.
Press and hold power button for 5 seconds to restart. Kiosk boots to app automatically.
Open printer compartment, insert new 80mm thermal roll (print side facing out), close lid until click.
Check WiFi/Ethernet connection. If offline, use manual registration via admin dashboard on phone.
Ensure card is placed flat on reader. Clean reader surface. Try removing and re-tapping card slowly.
Check volume via remote control. Ensure speakers are not muted. Restart if needed.
Wait 10 seconds. If unresponsive, restart via power button. App auto-launches on boot.
Automated patient communication via WhatsApp Business API.
Understanding your clinic data like never before.
Start-of-day and end-of-day procedures.
One-page cheat sheet for daily use. Print this and keep near the kiosk.
Help is always just a message away.
Thank you for completing the MOVO-X Kiosk Staff Training Program. You are now certified to operate and manage the MOVO-X Kiosk System.
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www.movo-x.com | +60 11-2122 5105