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MOVO-X powers ENT specialist clinics with multi-stop patient routing — from registration through audiometry, consultation, procedure room, and pharmacy — all managed automatically. Deployed at ENT clinics across Malaysia and Singapore.
Patients select their chief complaint — hearing loss, ear pain, tinnitus, nasal obstruction, sore throat, voice change, dizziness. The ENT specialist sees the intake summary before the patient enters the room.
Pure tone audiometry (PTA) is often performed before ENT consultation. MOVO-X routes patients to the audiometry room first, then automatically queues them for ENT consultation when the test is complete.
Nasopharyngoscopy, laryngoscopy, and nasal endoscopy are managed as distinct appointment types. Procedure rooms have their own queue with time block scheduling to prevent overlap.
A typical ENT visit — registration, PTA, consultation, suction/irrigation, prescription collection — is managed as a multi-stop patient journey. Each stop is queued automatically when the previous one is complete.
Vestibular and balance assessment requires dedicated test time. MOVO-X manages videonystagmography (VNG) and Epley manoeuvre appointments as bookable slots within the ENT queue system.
MOVO-X at ENT clinics in Puchong, Wangsa Maju, Kulai, Kluang, Butterworth, Cyberjaya, and Penang (Malaysia). Also deployed at ENT specialist practices in Singapore.
ENT visits often involve several steps before seeing the specialist. MOVO-X manages each step — reception registration, audiometry test, ENT consultation, in-clinic procedure, pharmacy — as a separate queue stage. The patient is automatically moved to each next stage when the previous one is marked complete, without having to re-queue at reception between each step.
Yes. MOVO-X is deployed at ENT clinics across Malaysia. All major regions are covered — Klang Valley (Puchong, Wangsa Maju), Johor (Kulai, Kluang), Penang (Butterworth, Georgetown), and Cyberjaya. MyKad check-in, LHDN e-invoice, and Bahasa Malaysia support included.
Yes. This is one of the most valued features of MOVO-X at ENT clinics. When a patient checks in for an ENT consultation, the system checks if a PTA (pure tone audiogram) is required based on their intake answers. If yes, the patient is routed to the audiometry room first, and when the test result is recorded, they are automatically queued for ENT consultation.
Yes. ENT procedure rooms are configured as distinct resources in MOVO-X. Nasopharyngoscopy, laryngoscopy, sinus irrigation, and grommet insertion procedures are booked as time-blocked slots with procedure-specific pre-procedure instructions sent to patients via WhatsApp.
Yes. MOVO-X supports walk-in ENT presentations alongside booked appointments. Patients with acute presentations — sudden hearing loss, ear pain, nosebleed — can walk in and are triaged by urgency at the kiosk. The ENT specialist is alerted to high-priority walk-ins.
Multi-stop patient routing built for ENT complexity. Book a demo and see how hearing test queues and endoscopy scheduling work in MOVO-X.