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After patients register at the kiosk, they receive automated WhatsApp messages with their queue number, estimated wait time, and call-up alerts. Patients can leave the clinic, get coffee, and return when called. This dramatically reduces waiting-room congestion and lets staff focus on care, not crowd control.
A good patient queue system cuts wait time, reduces no-shows, and frees staff. It should route patients by doctor, handle walk-ins vs appoin
Both. MOVO-X sends WhatsApp first (free, higher engagement) and falls back to SMS if WhatsApp fails. Templates cover queue updates, appointm
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