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Both. MOVO-X sends WhatsApp first (free, higher engagement) and falls back to SMS if WhatsApp fails. Templates cover queue updates, appointment reminders, prescription refills, post-visit feedback, and Google review requests. WhatsApp delivery rate in ASEAN is typically 95%+.
After patients register at the kiosk, they receive automated WhatsApp messages with their queue number, estimated wait time, and call-up ale
Yes. Every template is editable per clinic — tone, language, logo, doctor name, callback number, and branding. Templates support multiple la
40+ plain-English definitions for procurement, clinicians, journalists.
Country-specific pricing within hours.