Name: MOVO-X Self Check-In Kiosk
Brand: MOVO-X
Price: 2499 USD
Availability: InStock

Patient Check-in Kiosk — MyKad, QR Code, or Phone Number

The MOVO-X patient check-in kiosk eliminates the front-desk queue bottleneck. Patients scan their MyKad, scan a QR code from their WhatsApp, or type their phone number — and they're in the queue in under 30 seconds. No staff interaction needed for returning patients.

30s

Average check-in time

Check-in methods

Staff needed for check-in

Kiosk features

Everything the kiosk handles without your front desk

🪪

MyKad NFC scan

Patients tap their Malaysian national ID (MyKad) on the NFC reader. Name, IC number, and date of birth are read instantly — no typing needed.

📱

QR code check-in

Patients scan a QR code from their appointment confirmation WhatsApp. Check-in completes in under 5 seconds without touching the screen.

📞

Phone number lookup

Returning patients type the last 4 digits of their registered phone number to retrieve their profile and join the queue.

🌐

Multilingual interface

English, Bahasa Malaysia, Mandarin, and Tamil — selectable at first screen. The kiosk speaks the patient's language.

📋

New patient self-registration

First-time patients enter their details on the kiosk. Profile is created instantly — no paper forms, no front-desk entry.

📺

Live queue number issued

After check-in, the kiosk prints a queue ticket or sends a WhatsApp notification with the patient's number and estimated wait time.

♿

Accessibility compliant

Large text mode, high-contrast display, audio guidance option, and low kiosk height option for wheelchair users.

🖥️

Android 11 hardware

Runs on standard Android tablets or dedicated RK3566 kiosk hardware. No proprietary hardware lock-in. Kiosk mode prevents patients from exiting the app.

FAQ

Patient check-in kiosk questions

What check-in methods does the MOVO-X patient kiosk support?

Four methods: (1) MyKad NFC scan — tap the card, read instantly; (2) QR code from WhatsApp appointment confirmation; (3) Phone number — type last 4 digits; (4) Manual IC number entry for new patients or those without a registered profile.

Does the kiosk work for walk-in patients who have never been to the clinic?

Yes. New patients select "First Visit" at the kiosk and enter their name, IC number, phone number, and date of birth. A profile is created instantly and they join the queue. No front-desk intervention needed.

What hardware is required for the MOVO-X patient check-in kiosk?

MOVO-X kiosk software runs on Android 11+ devices. For full MyKad NFC reading, an RK3566-based kiosk with built-in NFC reader is recommended. For QR and phone-based check-in, any Android tablet with the MOVO-X app works.

Can patients check in for a specific doctor or service at the kiosk?

Yes. The kiosk presents service or doctor selection after identity verification. Patients are routed to the correct queue for their visit type.

Does the kiosk integrate with the waiting room queue display?

Yes. The kiosk check-in is directly integrated with the TV queue display. The patient's number appears on the display the moment they complete check-in at the kiosk.

Is the patient check-in kiosk suitable for hospital outpatient departments?

Yes. MOVO-X kiosks are deployed in outpatient departments, specialist clinics, and multi-counter hospital settings. Each kiosk can route to multiple counters or departments based on patient selection.

Ready to eliminate your front-desk queue?

Book a 30-min demo. We'll show you the kiosk live and configure it for your clinic type on the call.

Book a demo →Contactless check-in