Name: MOVO-X Self Check-In Kiosk
Brand: MOVO-X
Price: 2499 USD
Availability: InStock

Voice Announcement System for Queue Calling — Multilingual, Clear, Automated

MOVO-X voice announcements automate the process of calling customers or patients to their service counter. When a counter staff member calls the next customer, MOVO-X simultaneously displays the ticket number on your digital screens AND announces it audibly through connected speakers — in the customer's language. No dedicated hardware required beyond standard speakers. No manual microphone operation. And with 14 languages supported, your most linguistically diverse waiting room is handled without staff intervention.

What's Included

Every capability you need, out of the box

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Automated Multilingual Calling

When counter staff press "Call Next", MOVO-X synthesises a voice announcement in the patient's registered language: "Ticket B-017, Mr Rajan Nair, please proceed to Counter 3." MOVO-X supports 14 languages including English, Malay, Mandarin, Tamil, Arabic, French, and Spanish — all from the same system, configured per patient at check-in.

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Simultaneous Screen + Audio

Voice announcements are always synchronised with digital signage. When a ticket is called, the queue display updates simultaneously — the called number appears highlighted on screen and the voice announcement plays. Patients receive two simultaneous signals: visual and auditory. This dual-channel notification reduces missed calls by over 70 % compared to voice-only or screen-only systems.

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No Dedicated Hardware

MOVO-X voice announcements work through any standard speakers connected to your display hardware via 3.5mm audio jack or Bluetooth. No proprietary audio controllers, no maintenance contracts for audio hardware, no additional licences. Your existing TV or monitor speakers are sufficient for single-room waiting areas. For large multi-room facilities, MOVO-X integrates with standard IP audio systems.

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Custom Announcement Templates

Administrators configure announcement templates per service type and per counter. A hospital can configure: "Ticket B-017, please proceed to Consultation Room 3 — the nurse will guide you from the waiting area." A bank branch can configure: "Number 42, please approach Counter 2 for cash services." Templates support variable insertion (ticket number, name, counter number, room) and can include custom prefix/suffix phrases.

Specs

Technical specifications

Languages supported

14 (English, Malay, Mandarin, Tamil, Arabic, French, Spanish, Thai, Indonesian, Vietnamese, Korean, Japanese, Hindi, Portuguese)

Audio output

3.5mm, Bluetooth, IP audio system integration

Announcement latency

Under 1 second from counter action

Hardware required

None beyond standard speakers

Volume control

Per-counter, time-of-day scheduling

FAQ

Common questions

How does MOVO-X know which language to use for each patient?

Language preference is captured at kiosk check-in. The kiosk defaults to the system language but allows the patient to select their preferred language during registration. The selected language is stored against the queue entry and used for both WhatsApp messages and voice announcements throughout their visit.

Can we schedule quieter volume during sensitive times (e.g., a mental health clinic)?

Yes. Volume scheduling allows administrators to configure lower volumes or silent mode during specific time windows. Counter staff can also temporarily mute announcements and use screen-only calling without system reconfiguration.

Ready to add voice announcements to your workflow?

Book a personalised demo and see how MOVO-X integrates with your existing systems.

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