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VIP self check-in with treatment history, loyalty points, before/after photo consent, and branded interface. Built for clinics that charge RM 200-2,000 per visit.
You charge premium prices. But does your check-in experience match?
Your clinic charges RM 200-2,000 per visit for Botox, fillers, laser treatments, and facials. But the check-in experience is still a clipboard form and a plastic queue number. The disconnect between your pricing and your lobby experience costs you repeat clients.
Aesthetic patients book appointments in advance but still wait 15-30 minutes. In a premium environment, every minute of waiting erodes the perceived value. 42% of aesthetic patients say they would switch clinics over wait times alone.
Clients buy packages of 5-10 laser sessions or facial treatments upfront. When tracking is manual, credits are miscounted, sessions are double-billed or under-billed, and clients dispute charges. Revenue leaks silently through bad records.
Before/after photos are essential for marketing and clinical documentation. But photo consent is handled inconsistently: sometimes verbal, sometimes a paper form, sometimes forgotten entirely. One social media post without consent becomes a legal problem.
Clients see their tier status at check-in. Gamification drives repeat visits and higher spend.
10-20/year visits per year
Annual Spend: RM 5,000-15,000
Perks: Double points, priority booking, free consultations
Not a clinic kiosk with a pink theme. Purpose-built for how aesthetic practices operate.
The kiosk displays your clinic brand, logo, and visual identity. Clients are greeted by name if they are returning. The interface matches your aesthetic: clean, minimal, premium. Not a generic medical kiosk.
At check-in, clients see their remaining package credits, last treatment date, upcoming expiry dates, and recommended next treatment. Transparent, accurate, upsell-ready. No more disputes about how many sessions are left.
Display loyalty point balance, membership tier (Silver/Gold/Platinum), available rewards, and birthday specials at check-in. Clients can redeem points for treatments or products. Drives repeat visits and lifetime value.
Procedure-specific consent with risk disclosures, before/after photo authorization, and social media usage permission. Digital signature captured on screen. Version-controlled, timestamped, always retrievable for compliance.
Aesthetic patients almost always book appointments. The kiosk is optimized for appointment check-in: scan QR from confirmation WhatsApp, verify identity, confirm treatment, sign consent. Walk-in mode available but appointment flow is primary.
After treatment, the kiosk recommends complementary services based on what was just done (e.g., after laser, recommend post-care facial). Offers to book the next session and displays available product bundles. Revenue per visit increases 25%.
At RM 200-2,000 per visit, MOVO-X pays for itself with just 2 extra rebookings per month.
Premium clinics that can afford premium solutions and need premium check-in.
National chain, 12+ branches
Market leader in aesthetic dermatology, premium positioning
Multiple locations in JB
Strong aesthetic and skin care practice with loyal client base
Aesthetic clinic in Johor
High-end treatments including Botox, fillers, and laser
Established aesthetic practice
Premium pricing, needs premium check-in to match
Your clients pay premium prices. Give them a premium check-in. Book a demo and see the MOVO-X aesthetic kiosk in action.
Call us: +60 11-2122 5105 | Visit: www.movo-x.com