MOVO-X
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Multi-department kiosk registration with emergency triage, specialist routing, lab-pharmacy-billing journey tracking, and WhatsApp updates at every stage. Enterprise-grade for hospitals that serve thousands daily.
Multiple departments, multiple stops, multiple queues. Every visit is a journey, not a single wait.
A patient arrives for a specialist appointment. They wait 20 minutes at registration, fill out paper forms, get sent to the wrong floor, wait again at the department counter, and finally see the doctor for 10 minutes. The registration process is longer than the actual medical service.
Hospitals have 10-15 departments: emergency, cardiology, orthopedics, ENT, ophthalmology, lab, radiology, pharmacy, billing. Each has its own queue. Patients walk between floors, get lost in corridors, miss their turns, and repeat the process at every stop.
In busy emergency departments, triage nurses are overwhelmed. Patients with chest pain wait behind patients with sprained ankles. Without a smart queue system that pre-categorizes urgency, critical cases are delayed. Every minute matters in emergency care.
The lab does not know when radiology finishes. Pharmacy does not know when billing clears. Each department operates in a silo. Patients become the messenger, walking between departments asking "is my result ready?" Hospital management has zero unified view of patient flow.
Register once. Get routed through every department. WhatsApp at every stage.
Patient arrives at hospital. Approaches the MOVO-X kiosk at the main lobby or department entrance.
Tap MyKad or scan QR. Select department and service. New patients fill a brief digital form. Returning patients auto-populate.
System assigns the patient to the correct department queue. Shows floor, room, and estimated wait time.
Updates at every stage: consultation ready, lab next, pharmacy pickup. Patient never has to ask "where do I go?"
After final billing, patient receives visit summary via WhatsApp. Total hospital time reduced by 40-60%.
Emergency triage, multi-department routing, HIS integration, central dashboard.
Single kiosk handles registration for all departments: emergency, specialist clinics, lab, radiology, pharmacy, billing. Patient checks in once, system routes them through their entire visit journey automatically.
Patients entering emergency select symptoms on the kiosk: chest pain, difficulty breathing, bleeding, fracture, fever, allergic reaction. System auto-assigns triage priority (red/yellow/green) before the nurse even sees them. Critical cases jump the queue.
Track the patient from registration through consultation, lab, radiology, pharmacy, and billing. Each department sees incoming patients. WhatsApp updates at every stage: "Your lab results are ready, please proceed to Level 3 Pharmacy."
Real-time bird-eye view of the entire hospital: patients in each department, average wait per department, bottleneck detection, staff utilization. Hospital directors see everything. Department heads see their floor. Nurses see their queue.
Connect to existing Hospital Information Systems. Patient data flows from kiosk to HIS automatically. No duplicate entry. Appointment data syncs. Lab orders appear in the queue. Pharmacy sees prescriptions before the patient arrives.
Patients get WhatsApp updates throughout their hospital visit. "Checked in for Cardiology, Queue #12, est. 25 min." "Doctor ready, proceed to Room 305." "Lab results ready, proceed to Pharmacy Level 2." Zero wandering, zero confusion.
How many departments does your hospital have?
Starting with KPJ group (4 hospitals in Johor) and expanding to other private and government hospitals.
Johor Bahru
Johor Bahru
Pasir Gudang
Johor Bahru
Johor Bahru
Iskandar Puteri
Iskandar Puteri
Johor Bahru
Priced per hospital, not per department. All departments included.
Every clinic, kiosk fleet and enterprise rollout is unique. We build pricing around your worker count, kiosk count, integrations, and deployment model — private cloud, on-prem, or hybrid.
Every department. Every queue. Every patient journey. One system. One dashboard. One experience.
Call us: +60 19-873 8500 | Visit: www.movo-x.com