Customers check in for prescription pickup, track wait times on their phone, and pay at the kiosk. Your pharmacists focus on dispensing, not status updates.
Every abandoned prescription is lost revenue. Every status inquiry slows dispensing.
When wait times exceed 15 minutes and there is no visibility, 20-30% of customers abandon their prescriptions. They go to a competitor pharmacy or simply do not collect their medication.
Pharmacists and technicians are constantly interrupted by "Is my prescription ready?" questions. This slows down dispensing, increases error risk, and burns out your team.
Customers call in to request refills, creating phone queues and manual entry work. Missed refill reminders mean lost recurring revenue and poor medication adherence.
Prescription pickup, pharmacist consultation, vaccination, and OTC purchases all share one queue. Customers with quick pickups wait behind complex consultations unnecessarily.
From prescription intake to payment collection.
Customers scan their Rx barcode or enter their phone number at the kiosk. They receive real-time status: preparing, quality check, ready for pickup.
Separate queues for prescription pickup, pharmacist consultation, vaccination, and general inquiries. Customers are routed to the right lane instantly.
The moment a prescription is dispensed, customers get an SMS or WhatsApp: "Your medication is ready at Counter 3." No more waiting area crowding.
Customers request medication refills at the kiosk by scanning their last prescription label. The refill enters the pharmacist queue with all details pre-filled.
Large screens show current queue position, estimated wait times, and counter assignments. Customers know exactly when their prescription will be ready.
Collect prescription payments, insurance copays, and OTC product purchases at the kiosk. Supports card, e-wallet, and insurance panel billing.
Stop losing prescriptions to long waits. Modernize your pharmacy with MOVO-X.