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Digital waitlist kiosk: enter party size, get estimated wait, leave the restaurant, WhatsApp when your table is ready. Reduce walk-aways by 40% and recover thousands in monthly revenue.
A full restaurant should be a sign of success, not a revenue leak.
A group of 4 walks up to your restaurant during the lunch rush. They peek inside, see every table full, and walk to the restaurant next door. You just lost RM 100-200 in revenue. They never asked how long the wait would be. They never gave you a chance. This happens 10-20 times per day at popular restaurants.
Without a digital waitlist, there is no way to capture walk-away customers. They leave and they are gone forever. You have no record of demand you could not serve. You cannot measure lost revenue. You cannot prove to your landlord or investor that you need a bigger space.
During peak hours, one staff member is permanently stationed at the door managing the waitlist on paper. "How many? Leave your name. We will call you. No, we do not know how long." That is one full headcount dedicated to crowd management instead of service.
Waiting customers stand near occupied tables, staring at diners who are finishing their meals. This creates an uncomfortable experience for seated customers who feel rushed, and for waiting customers who feel intrusive. Everyone loses.
Full house? No problem. Join the waitlist and come back when your table is ready.
Customer arrives at a full restaurant. Instead of leaving, they approach the MOVO-X kiosk at the entrance.
Enter party size, seating preference, and phone number. See estimated wait time: "18 minutes for a table of 4."
Go shopping, wait in the car, browse the mall. No need to hover near the restaurant. Live position updates via WhatsApp.
"Your table for 4 is ready! Please come in within 5 minutes." Customer walks in and sits right down.
Seamless dining experience. After the meal, quick satisfaction tap. Visit logged for loyalty tracking.
Party sizes, table types, wait estimates, floor maps. A kiosk that speaks F&B.
Customers select their party size (1-2, 3-4, 5-6, 7+) and seating preference (indoor, outdoor, bar, private room). The system matches them to the right table type and gives an accurate wait estimate based on actual table turnover.
AI-powered wait time estimation based on current table occupancy, average dining duration per party size, and historical data. "Estimated wait for a party of 4: 18 minutes." Accurate predictions keep customers informed and patient.
After joining the waitlist, customers leave. Go shopping, wait in the car, browse the mall. When their table is ready: "Your table for 4 is ready at [Restaurant Name]! Please come in within 5 minutes." They walk in and sit right down.
Track how long each table has been occupied. Identify tables that are about to turn. Predict availability windows. Staff see a live floor map showing red (just seated), yellow (mid-meal), green (finishing up). Optimize table turnover without rushing diners.
Understand your restaurant traffic like never before. See exactly when peak hours hit, how long customers wait, how many walk away, and your table utilization rate. Make staffing decisions based on data, not gut feel.
Recognize returning customers at check-in. Track visit frequency, favorite seating, party sizes. Reward loyal diners with priority seating or complimentary items. Turn first-time visitors into regulars with data-driven loyalty.
How many groups walk away from your restaurant daily because it is full?
Affordable for single outlets. Scalable for chains. ROI from day one.
Every group that walks away is money you cooked but never served. MOVO-X captures the demand your restaurant already created.
Call us: +60 11-2122 5105 | Visit: www.movo-x.com