Can we customize the WhatsApp templates?

Name: MOVO-X Self Check-In Kiosk
Brand: MOVO-X
Price: 2499 USD
Availability: InStock

Yes. Every template is editable per clinic — tone, language, logo, doctor name, callback number, and branding. Templates support multiple languages and are pre-approved by Meta Business. MOVO-X handles the Meta approval process for new templates.

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Does MOVO-X send SMS or WhatsApp messages?→

Both. MOVO-X sends WhatsApp first (free, higher engagement) and falls back to SMS if WhatsApp fails. Templates cover queue updates, appointm

Q&A

How do WhatsApp queue notifications work?→

After patients register at the kiosk, they receive automated WhatsApp messages with their queue number, estimated wait time, and call-up ale

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