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Reception Solution
Your reception desk is the biggest bottleneck in your clinic. Every patient waits there before seeing a doctor. Replace repetitive registration tasks with a self check-in kiosk and watch the queue disappear.
Get a Free AssessmentEvery patient must pass through reception before seeing a doctor. Manual registration takes 3-5 minutes per patient. During morning peak hours, 20-40 patients arrive within 1-2 hours. Your 1-2 reception staff physically cannot process them fast enough, creating a bottleneck that backs up the entire clinic.
The result: frustrated patients, stressed staff, longer total visit times, and negative reviews. Hiring more reception staff is expensive and only partially solves the problem — you still have human limitations on speed and accuracy.
A MOVO-X self check-in kiosk lets patients register themselves in 30 seconds. They scan their IC, confirm details, pick a doctor, and get a queue ticket — all without touching the reception counter. One kiosk replaces 2-3 staff during peak hours. Reception staff are freed to handle complex queries, insurance verification, and patient care instead of repetitive data entry.
Patients register themselves at the kiosk. IC scan, doctor selection, queue ticket — all in 30 seconds.
MyKad scanning auto-fills patient details. No typing, no spelling errors, no duplicate records.
Free reception staff from repetitive registration. Redeploy them to patient care, billing, or phone support.
One kiosk handles unlimited check-ins. Deploy 2-3 kiosks for clinics with 200+ patients/day.
Handles both walk-in patients and pre-booked appointments seamlessly through the same kiosk.
Elderly and non-English patients navigate easily with voice guidance in their preferred language.
70%
Less Reception Load
30s
Check-In Time
$0
Server Costs
27,521
Patients (Muhibbah)
Case Study
Klinik Muhibbah had 2 reception staff struggling to handle peak-hour patient registration. After deploying the MOVO-X self check-in kiosk, 80% of patients now register at the kiosk in 30 seconds. Reception staff were redeployed to patient care and billing. 27,521 patients have been processed through the kiosk with zero registration bottlenecks.
Custom pricing. Setup in 1 week. Free clinic assessment included.
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