MOVO-X
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Seamlessly connect WhatsApp Business API with your MOVO-X kiosk system
Send automated appointment reminders, queue updates, prescription notifications, and follow-up messages via WhatsApp. Reach patients on the messaging platform they already use every day across Southeast Asia.
Connect your WhatsApp Business Account to MOVO-X via the Meta Business API in the admin panel
Configure message templates for reminders, queue updates, and post-visit communications
Messages are sent automatically based on patient events with full delivery and read receipt tracking
Get WhatsApp Business API running on your MOVO-X kiosk in under 30 minutes. Our guided setup wizard handles all configuration and testing.
End-to-end encryption, SOC 2 compliance, and healthcare-grade data protection. Your patient data is secure at every step.
Our ASEAN-based support team is available around the clock. Integration issues are resolved within 2 hours on average.
MOVO-X connects with 25+ payment, health IT, messaging, and hardware systems
Reach every patient via SMS, regardless of smartphone or internet access. MOVO-X integrates with multiple regional SMS providers to deliver appointment reminders and queue notifications reliably.
Deploy a Telegram bot for your clinic that handles appointment bookings, queue status checks, and automated patient communications. Popular in Thailand, Indonesia, and among tech-savvy patients across ASEAN.
Accept instant payments from any Malaysian bank account via DuitNow QR and DuitNow Transfer. Patients pay consultation fees, copays, and outstanding balances directly at the kiosk with zero friction.
Enable direct online banking payments through Financial Process Exchange (FPX), Malaysia's national payment gateway. Patients pay securely from their bank account without needing a card or e-wallet.
Process global card payments, subscriptions, and invoicing through Stripe's payment infrastructure. Accept Visa, Mastercard, and American Express with built-in fraud protection and PCI compliance.
Accept payments from the GrabPay e-wallet used by millions across Southeast Asia. Patients pay with their Grab balance, GrabPay credits, or linked payment methods directly at the kiosk.
The bottleneck for clinics using WhatsApp Business API with MOVO-X is rarely the doctor — it is the front desk and the waiting room. Paper forms, re-keyed details and shout-the-name queues create crowding, complaints and walk-outs at peak hours. A MOVO-X self-service kiosk removes that: patients register themselves in about 90 seconds and are placed straight into the correct queue.
In day-to-day use, a patient arriving at a Southeast Asia clinic taps their ID or scans a code, confirms their details on screen in their own language, and takes a queue number routed to the right doctor. They then wait wherever they like and are called by WhatsApp — the waiting room stops being a holding pen, and the counter stops being a chokepoint.
The kiosk is the front door to a full clinic operating system. For clinics using WhatsApp Business API with MOVO-X, that means one platform for registration, queue, appointments, records, prescriptions, payment, messaging and analytics — instead of a drawer of disconnected tools. It runs on kiosk hardware or a tablet, works in the local language and English, keeps working offline and syncs when the connection returns, and sits alongside the software you already use rather than replacing everything at once.
The approach is proven in live clinical use: Klinik Muhibbah in Pasir Gudang, Johor runs its entire patient flow on MOVO-X and has digitised more than 27,000 patients — MyKad tap-to-register at the kiosk, per-doctor queues, WhatsApp call-up and teleconsultation. That is the same platform offered to clinics using WhatsApp Business API with MOVO-X, and a Southeast Asia clinic can go live within about a week, with a monitored first day.
Our team will help you set up the WhatsApp Business API integration for your clinic. Talk to us about your requirements and get a custom deployment plan.