Orthopedic & Sports Medicine Clinic Software

Scans lost in a shared drive folder

X-ray, MRI, and CT images filed in folders on a shared drive — no link to the patient record. When the patient comes for their 6-week follow-up, 10 minutes are spent locating the right scan. Reception digs through nested folders, calls radiology, and the doctor waits. That is 10 minutes of clinical time per patient, every day.

Paper rehab protocols nobody follows

Post-op rehabilitation protocols are given as paper handouts. Patients lose them, don't follow them, and return 6 weeks later with outcomes below expectation — then blame the surgeon. Without structured digital follow-up, compliance is essentially unmeasured and unmeasurable.

Fax-based LoA requests delay treatment

Insurance LoA requests for sports injuries are done by fax or email — manual, slow, often missing, meaning the patient gets billed before the insurer approves. Staff spend hours chasing authorisation codes while patients sit in the waiting room uncertain whether they're covered.

Imaging upload per visit — searchable by body part and date

Attach X-ray, MRI, and CT files directly to each clinical visit. Tag them by body part (knee, shoulder, lumbar spine) and date so the doctor pulls up the right scan in under 10 seconds. DICOM and standard image formats accepted. No more shared drives, no more hunting.

Post-op rehab protocol with WhatsApp milestone reminders

Define a rehab protocol once — week-by-week exercises, ROM targets, load-bearing milestones. MOVO-X sends an automated WhatsApp message to the patient at each milestone: a video link, a checklist, and a pain-score reply prompt. Compliance rates go up. Surprise re-admissions go down.

Physiotherapy calendar linked to the surgical record

Book physiotherapy sessions directly from the operative note. The physio sees the procedure, the implant used, and the surgeon's protocol before the patient walks through the door. Session notes, goniometer ROM measurements, and attendance are all logged against the original surgical episode.

Auto-populated insurance LoA generation

MOVO-X reads the surgical record and the patient's saved insurance details to generate an LoA request pre-filled with ICD-10 codes, planned procedure, and estimated cost. Supports AIA, BUPA, Great Eastern, Prudential, and 20+ other regional insurers. Send in one click, track status in the EMR.

DASH, KOOS, and Oxford scores tracked visit to visit

Patients complete standardised outcome questionnaires (DASH for upper limb, KOOS for knee, Oxford for hip/knee) on the kiosk or via WhatsApp link before each appointment. Results plot automatically on a trend graph inside the EMR so the surgeon sees trajectory at a glance, not just a single data point.

Post-surgery pain score WhatsApp check-ins

On day 1, day 7, and day 30 post-surgery MOVO-X sends a WhatsApp pain-score question (0–10). The patient replies with a number. The reply logs into the EMR against the surgical record. Any score above 7 flags an alert for the clinic coordinator to call. No nurse time required for routine follow-up.

Sports team bulk screening — per-athlete PDF for the coach

Create a group booking for a team pre-season screening. Each athlete gets their own assessment form (musculoskeletal screen, injury history, fitness baseline). When all assessments are complete, MOVO-X generates a per-athlete PDF and an aggregate coach summary PDF — ready to export in one click.

Surgical consent and anaesthesia notes linked to the procedure

Generate, e-sign, and store surgical consent forms against the operative record. Anaesthesia pre-op notes, intra-op parameters, and post-op instructions all link to the same procedure, so the medicolegal paper trail is always complete and retrievable within seconds.

“We do pre-season screening for a football academy — 200 players. Before MOVO-X it was Excel and printed forms. Now it's all digital, coaches get a PDF per player, and I have the aggregate data for analysis. What took 2 weeks of admin now takes 2 hours.”

Does MOVO-X support DICOM imaging?

MOVO-X accepts DICOM files as well as standard image formats (JPEG, PNG, PDF). DICOM files are stored securely and linked to the patient visit. A DICOM viewer is embedded in the EMR so you can review imaging without leaving the patient record. Full PACS integration is available on the Multi-Branch plan.

Which outcome measures are pre-built in the system?

MOVO-X ships with validated questionnaire templates for DASH (upper limb), KOOS (knee), Oxford Knee Score, Oxford Hip Score, VAS pain scale, VISA-P (patellar tendinopathy), and AOFAS (foot and ankle). Custom outcome forms can be added at no extra charge. Results graph automatically across visits.

Can I customise post-op rehabilitation protocols per procedure?

Yes. You define a protocol template per procedure type (e.g., ACL reconstruction, rotator cuff repair, hip arthroplasty). Each template has configurable week-by-week milestones, exercise links, weight-bearing instructions, and pain thresholds. When a surgical record is created, the matched protocol is auto-applied and WhatsApp reminders fire on schedule.

How does the insurance LoA workflow handle rejections?

When an insurer rejects or queries an LoA, the coordinator logs the response in MOVO-X. The system prompts for the required additional information (supporting clinical notes, images, specialist referral letter) and re-generates the submission. All LoA attempts, responses, and approval codes are stored against the patient record with timestamps.

Is MOVO-X PDPA / HIPAA compliant for storing patient imaging?

Yes. Images and documents are stored encrypted at rest in a dedicated storage bucket with role-based access control. Access is logged to a tamper-evident audit trail. The service is hosted on infrastructure that meets SOC 2 Type II, ISO 27001, and regional PDPA requirements including Malaysia, Singapore, and the EU (GDPR). We sign a Data Processing Agreement (DPA) with every clinic.

How does the bulk sports team screening module work?

You create a Group Screening event, set the date, and add the athletes (or import from a CSV/spreadsheet). Each athlete is checked in on the kiosk or via a WhatsApp link — they fill in their history and the doctor completes the physical assessment on a tablet. When complete, one click generates individual PDFs per athlete and a coach-facing aggregate summary with flags.

Can MOVO-X integrate with our existing radiology system?

MOVO-X offers HL7 FHIR R4 and PACS DICOM integration for clinics running an existing radiology information system. Images pushed from the RIS appear automatically in the patient's EMR. Contact our integration team for a scoping call — most integrations complete within 5 business days.

What is the go-live timeline for a busy orthopedic practice?

For a Solo or Multi-Doctor practice, the standard onboarding is 5 business days: day 1 account setup and data import, day 2 staff training, day 3 protocol and insurer template configuration, day 4 parallel run, day 5 go-live. Multi-Branch practices receive a dedicated onboarding manager and a customised timeline.