MOVO-X
Loading MOVO-X…
Clinics generate numbers all day and insight almost never — because the numbers live in receipt books, appointment diaries, and memory. The owner who can't see last Tuesday's visits, waits, and takings in one view isn't managing a clinic; they're auditing one, weeks late.
These are the KPIs that predict clinic health, grouped by the question each answers.
For brain & spine clinics specifically: Neurosurgery and spine clinics run long, imaging-heavy consultations where an MRI report matters more than anything typed. Patients often have mobility or cognitive limitations, and care spans consultants, physiotherapists, and pain specialists who all need one record.
In Vietnam: decree 13/2023 personal-data-protection alignment; patient identity via CCCD (citizen ID); vietnamese-first patient flows with english for international clinics.
The daily vitals:
Beyond the daily total:
New patients per month by source, 12-month return rate, recall conversion rate, and active-patient count. Growth with a shrinking active base is a treadmill, not growth.
Daily: visits, revenue, waits — a 60-second glance. Weekly: no-shows, source mix, per-doctor throughput. Monthly: retention cohorts, panel ageing, capacity utilisation. MOVO-X computes all of these from operational data; the owner's job is the glance, not the spreadsheet.
Full brain & spine clinic workflow coverage: Brain & Spine Clinic software & kiosk pages
Revenue per visit, trended monthly. It quietly encodes case mix, pricing discipline, dispensing capture, and upsell ethics — most clinic problems show up there first.
Only by instrumenting operations themselves: when check-in, billing, and dispensing run through one system, every KPI is a by-product, not a task.
Brain & Spine Clinics have specific operational realities — neuro and spine outpatient flows — long consults, imaging-heavy records, and multi-disciplinary scheduling. The platform ships brain & spine clinic-specific workflows on the same foundation; see the dedicated pages under /clinic-types.
Decree 13/2023 personal-data-protection alignment; Bộ Y tế documentation practices; insurance/cash tagging. Patient identity runs on CCCD (citizen ID); billing and payments run locally (VNPay QR, MoMo, Visa/Mastercard). Platform bundles start from ₫29,900,000 with first-year support.
Every guide on this page assumes one thing: operations you can see and steer. That platform exists and runs live clinics today.