MOVO-X
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A working patient tries to book during her own office hours. Three calls: engaged, engaged, unanswered. She books the competitor with the booking link instead.
In Bulgaria, this plays out at clinics every day. The fix below runs localised for Bulgarian operations: national ID / passport check-in, english and български (bulgarian) patient flows, and payments via local payment methods and Visa/Mastercard, billed in BGN (лв).
A third of bookings arrive outside opening hours — pure gained demand
Patients register by scanning their national ID / passport — the scenario’s fix starts with typo-free, instant identification.
EU GDPR + Bulgarian Personal Data Protection Act data-protection alignment; documentation practices per Ministry of Health Bulgaria / BDA. English and Български (Bulgarian) patient flows.
The platform behind the fix runs live production clinics today. Bring this exact scenario to a demo.