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The paper diary has 10:30 written twice in two handwritings. Both patients arrive on time, both are right, and one must be wronged in person.
In Madagascar, this plays out at clinics every day. The fix below runs localised for Malagasy operations: national ID / passport check-in, english and malagasy / français patient flows, and payments via local payment methods and Visa/Mastercard, billed in MGA (Ar).
Double-bookings: structurally zero
Patients register by scanning their national ID / passport — the scenario’s fix starts with typo-free, instant identification.
Loi 2014-038 – Personal Data Protection (Madagascar) data-protection alignment; documentation practices per Ministère de la Santé Madagascar. English and Malagasy / Français patient flows.
The platform behind the fix runs live production clinics today. Bring this exact scenario to a demo.