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An insurer queries a claim from March. The receipt was handwritten, the carbon copy is faint, and the receptionist who wrote it has left. The claim dies of poor paperwork.
In Sri Lanka, this plays out at clinics every day. The fix below runs localised for Sri Lankan operations: national ID / passport check-in, english and සිංහල (sinhala) patient flows, and payments via local payment methods and Visa/Mastercard, billed in LKR (Rs).
Claim rejections for documentation: near zero
Patients register by scanning their national ID / passport — the scenario’s fix starts with typo-free, instant identification.
Personal Data Protection Act No. 9 of 2022 data-protection alignment; documentation practices per Ministry of Health Sri Lanka. English and සිංහල (Sinhala) patient flows.
The platform behind the fix runs live production clinics today. Bring this exact scenario to a demo.