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The panel covers the consult but not the extras. The patient leaves without paying the difference — nobody was sure of the split at checkout — and the shortfall joins an uncollected pile.
In Côte d'Ivoire, this plays out at clinics every day. The fix below runs localised for Ivorian operations: national ID / passport check-in, english and français (french) patient flows, and payments via local payment methods and Visa/Mastercard, billed in XOF (CFA).
Shortfall leakage recovered — often 2–4% of revenue
Patients register by scanning their national ID / passport — the scenario’s fix starts with typo-free, instant identification.
Law 2013-450 – Personal Data Protection (Côte d'Ivoire) data-protection alignment; documentation practices per Ministère de la Santé / DPML. English and Français (French) patient flows.
The platform behind the fix runs live production clinics today. Bring this exact scenario to a demo.