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It is 9:04 on Monday. Eleven patients stand at the counter, two staff are typing names from ICs, and the phone is ringing under it all. Patient twelve looks at the line and walks out.
In Rwanda, this plays out at clinics every day. The fix below runs localised for Rwandan operations: national ID / passport check-in, english and kinyarwanda / english patient flows, and payments via local payment methods and Visa/Mastercard, billed in RWF (FRw).
70% faster check-in; the 9am line disappears within a week
Patients register by scanning their national ID / passport — the scenario’s fix starts with typo-free, instant identification.
Law No. 058/2021 – Personal Data Protection (Rwanda) data-protection alignment; documentation practices per Ministry of Health Rwanda / Rwanda FDA. English and Kinyarwanda / English patient flows.
The platform behind the fix runs live production clinics today. Bring this exact scenario to a demo.