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A patient books "a scan" for Tuesday by phone. The sonographer only comes Thursdays. The patient discovers this after taking leave and arriving.
In Czechia, this plays out at clinics every day. The fix below runs localised for Czech operations: national ID / passport check-in, english and čeština (czech) patient flows, and payments via local payment methods and Visa/Mastercard, billed in CZK (Kč).
Wrong-day service bookings: impossible by construction
Patients register by scanning their national ID / passport — the scenario’s fix starts with typo-free, instant identification.
EU GDPR + Czech Act 110/2019 data-protection alignment; documentation practices per Ministerstvo zdravotnictví / SÚKL. English and Čeština (Czech) patient flows.
The platform behind the fix runs live production clinics today. Bring this exact scenario to a demo.