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A patient books "a scan" for Tuesday by phone. The sonographer only comes Thursdays. The patient discovers this after taking leave and arriving.
In Romania, this plays out at clinics every day. The fix below runs localised for Romanian operations: national ID / passport check-in, english and română (romanian) patient flows, and payments via local payment methods and Visa/Mastercard, billed in RON (lei).
Wrong-day service bookings: impossible by construction
Patients register by scanning their national ID / passport — the scenario’s fix starts with typo-free, instant identification.
EU GDPR + Romanian Law 190/2018 data-protection alignment; documentation practices per Ministerul Sănătății / ANMDM. English and Română (Romanian) patient flows.
The platform behind the fix runs live production clinics today. Bring this exact scenario to a demo.