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Company panel and personal insurance both might apply. The patient does not know, the desk guesses, and the wrong payer is billed — unwinding it takes six weeks.
In Nepal, this plays out at clinics every day. The fix below runs localised for Nepali operations: national ID / passport check-in, english and नेपाली (nepali) patient flows, and payments via local payment methods and Visa/Mastercard, billed in NPR (Rs).
Wrong-payer billing incidents near zero
Patients register by scanning their national ID / passport — the scenario’s fix starts with typo-free, instant identification.
Privacy Act 2018 (Nepal) data-protection alignment; documentation practices per Ministry of Health and Population Nepal. English and नेपाली (Nepali) patient flows.
The platform behind the fix runs live production clinics today. Bring this exact scenario to a demo.