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Company panel and personal insurance both might apply. The patient does not know, the desk guesses, and the wrong payer is billed — unwinding it takes six weeks.
In Turkey, this plays out at clinics every day. The fix below runs localised for Turkish operations: national ID / passport check-in, english and türkçe (turkish) patient flows, and payments via local payment methods and Visa/Mastercard, billed in TRY (₺).
Wrong-payer billing incidents near zero
Patients register by scanning their national ID / passport — the scenario’s fix starts with typo-free, instant identification.
KVKK – Law on Protection of Personal Data No. 6698 data-protection alignment; documentation practices per T.C. Sağlık Bakanlığı (Ministry of Health Turkey). English and Türkçe (Turkish) patient flows.
The platform behind the fix runs live production clinics today. Bring this exact scenario to a demo.