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A caller asks what a health screening costs. Monday's receptionist says one number, Wednesday's says another, and the patient arrives with a screenshot of whichever was lower.
In Romania, this plays out at clinics every day. The fix below runs localised for Romanian operations: national ID / passport check-in, english and română (romanian) patient flows, and payments via local payment methods and Visa/Mastercard, billed in RON (lei).
Price disputes traced to staff answers: zero
Patients register by scanning their national ID / passport — the scenario’s fix starts with typo-free, instant identification.
EU GDPR + Romanian Law 190/2018 data-protection alignment; documentation practices per Ministerul Sănătății / ANMDM. English and Română (Romanian) patient flows.
The platform behind the fix runs live production clinics today. Bring this exact scenario to a demo.