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Queue token, account enquiry, form collection — handled before the customer reaches the counter.
Branch congestion, teller inefficiency, customer dissatisfaction scores
Card scan → service selection → queue ticket → priority routing by service type
MOVO-X queue management supports card-scan priority routing. Platinum/Priority card NFC tap auto-assigns to the priority queue lane.
Yes. MOVO-X predicts wait time using AI based on historical counter processing times — updated in real time on both the kiosk and the branch TV display.
Model C is deployed in bank lobbies (Metro Bank, as shown in our catalogue). All data is encrypted in transit and at rest. We provide penetration test reports on request.
Our team specialises in bank & financial deployments. We handle hardware, software, and training.
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