MOVO-X
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Singapore's medical hub — Tan Tock Seng, Novena Specialist. AI pet check-in kiosks, queue display, WhatsApp vaccination reminders — purpose-built for Novena's 12 vet clinics.
Pet owners in Novena tap pet name, microchip or QR. Confirm visit reason. Update weight. 20 seconds. Queue token printed with pet name and emoji.
"Max (Lab) — Room 1" on your Novena clinic TV. Pet owners can step outside and watch their pet's position on their phone.
Novena pet owners get a WhatsApp message when their turn is 2 minutes away. They can wait outside instead of a stressful waiting room.
Automated WhatsApp reminders for every jab — C5, C3, rabies, kennel cough (dogs), F3, FeLV (cats). Novena owners respond at 3× the rate of SMS.
Full records per pet: microchip ID, breed, weight history, medications, allergies, vet history. Accessible by your entire Novena vet team.
One-click AVS data export for Singapore regulatory reporting. All Novena licensed vet clinics can use this for annual inspection preparation.
MOVO-X serves 65 human healthcare clinics in Novena with AI kiosks, queue management, MediSave + CHAS billing.
Novena has approximately 12 licensed veterinary clinics. MOVO-X is available for deployment across all of them, with hardware delivery and installation included in the onboarding package.
Yes. Novena has a diverse pet population — dogs are common in landed estates and condos, cats are popular in HDB flats, and exotics (rabbits, reptiles, birds) are growing. MOVO-X supports all species with separate queue routing, species-specific intake forms and multi-zone waiting area management.
5–7 business days. Hardware is delivered to your Novena clinic address. Branding is configured to your clinic colours and logo. Staff are trained in a 2-hour session. Integration with your existing practice management system is included.
No. MOVO-X integrates with existing booking systems or can replace them. If your Novena clinic uses a legacy booking system, we build a two-way sync so existing appointments appear in MOVO-X automatically.