What GP & Family Clinics struggle with before switching to MOVO-X
Reception is overwhelmed during peak hours
Between 8am and 10am, walk-ins overwhelm reception. Patients queue at the counter, phones ring, and paperwork piles up — all happening simultaneously with one or two staff.
Panel claim billing takes too long per patient
Generating the correct GL claim for each insurance panel — with the right panel code, diagnosis, and procedure — takes 5–8 minutes per patient. Multiply this by 40 patients a day.
Chronic disease management patients miss follow-ups
Diabetic, hypertensive, and asthmatic patients need to be seen at defined intervals. Without automated recall, 30–40% miss their planned follow-up date.
Government panel (PERKESO, MySalam) reporting is manual
Clinics participating in PERKESO, MySalam, or BPJS-K panels need to generate formatted claims and submit them on a fixed schedule. Manual preparation takes hours per submission cycle.
Everything your gp & family clinic needs in one system
Self-service kiosk check-in
Patients scan their MyKad or type their phone number to join the queue instantly. Walk-in or appointment — the system handles both without front-desk intervention.
Panel claim invoicing
Select the patient's panel from a pre-configured list and MOVO-X generates the correctly formatted GL claim automatically. Supports all major Malaysian insurance panels.
Chronic disease recall scheduling
Flag diabetic, hypertensive, COPD, and asthmatic patients for automatic recall. WhatsApp reminders fire at the prescribed interval — bringing patients back without a phone call.
WhatsApp appointment reminders
Reminders for scheduled appointments sent 24h and 2h before the visit. Patients confirm or reschedule from WhatsApp — reducing no-shows by up to 60%.
LHDN e-invoice built in
Every receipt issued — for consultation, medication, procedure, or diagnostic — is a LHDN MyInvois-compliant e-invoice. Automatic submission, no manual work.
Practice analytics dashboard
Track daily patient volume, panel vs. self-pay ratio, top diagnoses, and medication dispensing patterns. Identify trends before they become problems.
Questions about MOVO-X for gp & family clinics
Ready to modernise your gp & family clinic?
Book a 30-minute demo. We'll show you the exact setup for your clinic type — and have you live within 48 hours.