What Hearing & Audiology Clinics struggle with before switching to MOVO-X
Elderly patients wait too long at the front desk
Patients with moderate to severe hearing impairment have difficulty communicating at a busy reception counter. A queue system with a visual display removes this barrier entirely.
Audiogram history is spread across paper files
Comparing this year's audiogram to last year's test requires digging through physical files. Without a digital timeline, progressive hearing loss is harder to track and discuss with the patient.
Hearing aid dispensing records are manual
Serial numbers, warranty dates, and fitting notes for hearing aids dispensed to each patient live in separate spreadsheets or paper files — making recall and warranty claims slow.
Annual review recall is not automated
Patients due for an annual hearing test are reminded by a manual process or not at all. Many clinics lose 30–40% of annual review visits due to lack of automated follow-up.
Everything your hearing & audiology clinic needs in one system
Visual kiosk check-in
Text-based kiosk check-in with large font and high contrast display — designed for patients with hearing impairment. No audio required to complete check-in.
Audiogram history tracking
Store audiogram results digitally against each patient. Generate before/after comparison charts to visualise changes in hearing threshold across visits.
Hearing aid dispensing records
Record the make, model, serial number, warranty expiry, and fitting notes for each hearing aid dispensed. Set alerts for warranty expiry to prompt proactive follow-up.
Annual review recall
Automatically send WhatsApp reminders to patients due for their annual hearing test. Patients book from the link — no phone calls required.
Appointment reminders via WhatsApp
Reminders for upcoming consultations, fittings, or review appointments. Text-based so patients with hearing impairment receive them in the same way as all other patients.
Dispensing analytics
Track hearing aid sales by brand, model, and price tier. Identify which products have the highest return rate and which audiologists have the best fitting outcomes.
Questions about MOVO-X for hearing & audiology clinics
Ready to modernise your hearing & audiology clinic?
Book a 30-minute demo. We'll show you the exact setup for your clinic type — and have you live within 48 hours.